Write to us
Tell us in your own words. Write as much or as little as you like.
Code of conduct
Everyone belongs. Everyone is respected.
This is our code of conduct for every Mogtama3 event and every online space we run. It sets out what we expect from everyone, how to report a problem, and what happens after you do.
- For every event and online space
- Last reviewed [date to confirm]
the rekhyt: the people of Egypt
Mogtama3 (مجتمع) means community. This code is how we look after it.
In short
- Be kind, and respect every background and every ability.
- Ask before you take anyone’s photo.
- Harassment is never acceptable, wherever we meet.
- Something wrong? Talk to any host, or email us.
For everyone
Respect everyone
Our events and online spaces are open to everyone. We ask everyone who takes part to help keep them warm, safe and welcoming.
This code applies to everyone at a Mogtama3 event or in one of our online spaces, whatever their role. It covers our sessions and workshops, our online sessions and groups, our pages, and anything social around an event.
It applies to all our programmes: Wa3i (awareness), Geel (generation), Hemma (determination) and Mizan (balance). When Dafa (warmth) launches, it will apply at every Dafa gathering too.
Disagreement is fine, and questions are always welcome. What matters is how we treat each other.
By joining an event or an online space, you agree to follow this code.
Who this code applies to
Everyone, in every role, before, during and after an event.
- Guests
- Speakers
- Mentors
- Sign language interpreters
- Hosts
- Volunteers
- Partners
- Our own team
-
Be kind
Be patient and welcoming, especially with people who are new, nervous or still learning. Listen as much as you speak. Everyone was a beginner once.
-
Respect every background and every ability
People come to us from every part of society. Respect every religion, gender, age, background and ability. Some people use sign language, a wheelchair, a screen reader or a quiet space. Nobody has to explain their needs.
-
Ask before you take a photo
Consent comes first. Ask before you photograph or film anyone, and accept a no. Never share a photo of someone who has not agreed.
Our firmest rule
Zero tolerance for harassment
Everyone has the right to take part without being harassed. If it happens, we act.
Harassment is never acceptable at Mogtama3.
Not at our events, not in our online spaces, and not before, during or after a session. It does not matter who you are or what your role is.
If you harass someone, we will act. That can mean removal from all our events and online spaces.
If someone asks you to stop, stop straight away.
What harassment includes, in plain words
Harassment is behaviour that makes someone feel unsafe, unwelcome or afraid. It includes:
-
Insults, slurs or “jokes” about someone’s religion, gender, age, background, appearance or ability.
-
Touching, hugging or standing too close when the other person does not want it.
-
Sexual comments, gestures, images or advances.
-
Following someone, staring at them, or waiting for them after a session.
-
Photographing or filming someone who has not agreed.
-
Messaging someone again and again after they have said no, in person or online.
-
Threats, shouting, bullying, or trying to scare or shame someone.
-
Sharing someone’s personal details, photos or private messages without their consent.
“It was only a joke” is no excuse.
What counts is how it affects the other person. If you are not sure something is welcome, do not do it.
Saw it happen to someone else?
Please tell us. You do not need to step in yourself. How to report
At an event
How to report at an event
If something happens at an event, tell us there and then. You do not need to be sure, and you do not need proof.
You can report something that happened to you, or something you saw happen to someone else. Either way, we want to know.
Talk to any host. Tell them what happened, in your own words. They will listen, help you feel safe and make sure the right person deals with it.
Ask for a quiet space. If you would rather not talk in front of others, a host will find somewhere calm and private, away from the group.
If you would rather not talk at the event, that is fine too. You can tell us afterwards by email or phone. See how to report online.
If anyone is in danger right now, call the emergency services first, then tell a host. [emergency numbers to confirm]
At every event
Talk to any host
Every event has hosts from our team. Find any one of them and tell them what is wrong. They are there for you.
[Host badge, to define]
You can spot our hosts by their [host badge, to define].
Ask for a quiet space
Ask any host for a quiet space. They will find somewhere calm and private for you to talk, away from the group. You can bring a friend with you.
Online, or after the event
How to report online
Something happened in an online session, in one of our groups or on our pages? Tell us by email or phone.
You can also use these to report something from an event after you have gone home. It is never too late to tell us.
It helps if you can tell us:
- what happened
- where it happened: which event, session or online space
- when it happened
- who was involved, if you know
- screenshots or links, if you have them and feel safe sharing them
Do not worry if you cannot answer everything. Tell us what you can, and we will take it from there.
Phone
Call us
Lines are open [opening hours to confirm].
During an online session
Send a private message to the host, or leave the session and email us. [online reporting tools to confirm]
After you tell us
What happens next
Every report is taken seriously and handled with care. Here is what you can expect from us.
-
We listen
We thank you for telling us. We listen without judging, and ask only what we need to understand what happened.
-
We keep it confidential
We share what you tell us only with the people who need to know to deal with it. We never use it for anything else.
-
We act
We look at what happened and decide what to do, fairly and quickly. That can be anything from a warning to removal from our events.
-
We follow up with you
We get back to you within [timeframe, to confirm] to tell you what we have done, as far as we can.
How we act
From a warning to removal from events
We choose a response that fits what happened. For serious harassment, we can go straight to removal.
-
Level 1
A quiet word
A host asks the person to stop, there and then.
-
Level 2
A warning
We tell the person clearly that it must not happen again.
-
Level 3
Asked to leave
The person leaves the event or the online session straight away.
-
Level 4
Removal from events
The person can no longer attend our events or join our online spaces.
If what happened may be a crime, we will support you if you choose to report it to the police.
No blame for speaking up
Nobody will be punished or blamed for making a report in good faith. Getting back at someone for reporting is a breach of this code too.
If the report is about one of us
This code applies to our own team, hosts, volunteers and partners too. If a report involves one of them, they step back from events while we look into it. [process to confirm]
Photos and filming
We photograph only people who agree; ask for a no-photo badge.
Everyone has the right to choose whether they appear in our photos and videos.
- When you arrive, ask any host for a no-photo badge. While you wear it, we keep you out of our photos and videos.
- We ask before we photograph anyone, and we accept a no.
- Changed your mind later? Email [email protected] and we will take down photos of you that we have published.
- For anyone under 18, there are no photos without written agreement from a parent or carer and the school. See our safeguarding policy.
- Please do the same: ask before you photograph or film anyone at our events, and never share a photo of someone who said no.
No photos, please
Reviewing this code. We review this code regularly, and always after a serious report. Last reviewed: [date to confirm]. Next review: [date to confirm].
Back to top